Sample Post Orders

  • Make sure guests leave their alcoholic beverages inside the venue before exiting.
  • Check in with Event Staff (Supervisor).
  • Patrol the venue interior/exterior. Make sure guests are not drinking prior to the event. Also, be aware who is Code-4 to be inside of the venue prior to the start of the event.
  • There is only one main entry door. If there are two guards for the event, one of you will remain at the door at all times and the other will patrol. Guards will switch patrolling every 15-20 mins.
  • Be aware of the doorway to the kitchen. This is the only access to authorized personnel. This includes (Catering Staff, DJ…etc.)
  • Do not let cars block the South gate.
  • Cars are not allowed to park inside the courtyard.
  • Turn on lights when it gets dark. Lights can be found inside the trash bin closure and lights for gate are right inside gate.
  • Turn off lights when party is over.
  • No cell phones on duty.
  • No smoking…unless its on your break. Never in front of guests or management.
  • No sitting or leaning on anything while on duty. If you are on break or eating, then it is an exception. Be mindful of this presence
    in front of guests and management.
  • Be professional at all times. You never know who’s watching.
  • Be proactive. For example, helping guests with directions to the restrooms, directing vendors where to go…etc.
  • As you are patrolling, get familiar with vendors especially the DJ and Bartender. Make sure DJ is aware of the timeline (when the music stops). Also, introduce yourself to the bartender and let them know we are here to help.
  • Be aware of the time guests are allowed inside the venue. Usually guests are allowed one hour after you start your time (please refer to timeline). Advise guests that they are allowed to sit in the lobby area and wait to be seated.
  • Bag checks. As the guests are arriving, kindly ask female guests to open their bags for inspection. Before guests approach the entrance, you should already be performing a visual or physical inspection. Looking out for anything suspicious.
  • Checking for prohibited items. (see cart for prohibited items.)
  • Advise guests to please keep alcohol inside of the venue. Absolutely at any time there is no drinking outside of the designated area. It’s not only a venue policy but State Law. (see public drinking).
  • It is ok for guests to come out and smoke. If they start hanging around their cars, advise them to please make their way inside the party for concern of drinking.
  • When patrolling, make sure to recheck all doors and entry ways. This keeps guests from sneaking in alcohol in areas that we do not have visual. Also, patrol the parking lot and make sure no one is hanging around for long periods of time.
  • Always respond to event staff concerns with the upmost urgency. Code-2 response. Usually it’s dealing with a guest with
    possession of outside alcohol.
  • Respond accordingly and use your words with caution. Advise the guest that it is our venue policy that we confiscate the
    alcohol, and it will be returned to them at the endoff the night.
  • Be mindful of the events timeline. At this time, please prepare for egress or exiting procedures.
  • Have one guard posted by the exit while the other guard makes his/her presence known to guests that the party is coming to a close.
  • Proceed with closing procedures. (see above).
  • Once all the guests have exited, one guard should perform a walk-thru. Making sure restrooms are clear, guest belongings are not left behind, and doors locked/unlocked.
  • Make sure you check in with Event Staff supervisor before signing out.

Prohibited Items

  • Alcohol
  • Knives
  • Guns
  • Unorthodox props (for photo shoot)
  • Ex. Sharp objects… etc.
  • (check with Event Staff for Security Clearance)
  • Response Codes

-Code-1 The least urgent of the response codes. The important thing to remember here is that the security team is alert and aware of the call. It could be passing on information from Event Staff or as serious as “Be on the lookout” (BOLO) for an individual. Also, to be ready for a potential increased code alert. A small situation can often turn into a more serious and urgent one, at a moment’s notice. So, keep yourself and your partner on alert.

-Code-2 A more urgent response to a situation. Imagine yourself ‘speed walking” to the location. It’s not to startle the guests but at the same time we are responding to provide safety and deescalating a situation from potentially getting worse. This could also be dealingwith a guest who’s violated the venue policies or a suspicious person hanging around the property. Be professional at all times and communicate with the guest with common courtesy and respect.

-Code-3 Respond with the utmost urgency. All security personnel should be “running” to the location. Evaluate the situation and act accordingly. The situation could either be a physical altercation or medical issue. A guest could either be 290 (intoxicated) or unconscious… Overly aggressive or have had too much to drink or caught in an unconscious state. Also, it could be a guest dealing with a heart condition. No matter the situation…code-3 means you are there providing a security presence and aiding event staff in dealing with the situation at hand.

-Code-4 All Clear… The situation has been cleared. Your duty is to make sure all parties involved are safe. Once you have evaluated the seriousness of the situation, an incident report may be required to document the incident and identify the parties involved

These are some of the duties for events. Post orders can be modified to meet your needs! 

General Post Orders Glimpse

  • Relay reports of bomb threats immediately to local law enforcement.
  • Use defense equipment only in life threatening or restraint situation. Not as a measure of threat or intimidation.
  • Submit report right after the shift is over.
Event